Interface: 41. Do People Really Not Know Where They’re Going?

Why is it that every car radio, CD player, or fancy infotainment system sucks? Maybe it’s a disconnect with customers, maybe it’s just a lack of care… or maybe it’s because there is no incentive to make it better when the competition all sucks, too. Either way, we don’t like it. When the device in our pocket can do almost anything, why can’t it be the center of our automotive life?